Oversees the HospitalContracts when applicable. Resolves concerns if possible and/or record and document all cases. Addresses patient and family concerns if Guest Relations Associate Lead is not available. Collaborates with Ambulatory Surgery Unit to ensure patient and family satisfaction. Has overall responsibility for the smooth functioning of Front Lobby Surgical Waiting Area. Provides mentoring and counseling of volunteers as needed.Īcts as the Hospital s Guest Services liaison. Maintains records of volunteer service contributions to the Hospital and submits reports to Finance on a monthly basis. Performs necessary recordkeeping for volunteer processing including new and terminating volunteers. Responsible for training appropriate staff to utilize volunteers effectively. Oversees implementation of Recognition activities and events. Overall responsibility for volunteer management, including all functions of the volunteer programs.ĭirects recruitment, placement, orientation /training, retention, annual requirements and competencies of volunteers and maintains accurate/up-to-date records and statistics. Develops and monitors department budget and recommends actions when variances occur. Works closely with the on-site High school Supervisor and job coaches to ensure successful outcomes for the students and staff who work with them.ġ0. Acts as the Hospital Liaison and Coordinator for the OPRFHS Community Integrated Transition Education Program (CITE II). Actively supports facility community efforts, and represents the hospital in the community through participation in community partnerships, organizations, etc.ĩ. Provide staff assessments including annual evaluations, monitoring annual competency training and on-going education. Recruit, interview, hire, supervise, train and discipline staff.ħ. Prepares annual operational budget in accordance with Finance Department guidelines.Ħ. Responsible for participation on appropriate committees and professional organizations.ĥ. Assures a common standard of service and care throughout the department and contributes to the overall hospital organization in a similar manner.Ĥ. Assures a high-quality work environment for staff and promotes a positive, collaborative culture with other disciplines.ģ. Manage the operational functions of the departments, which includes both Volunteer Services, Information Center, and Transportation.Ģ. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and proceduresġ. The Manager models the Rush values, acts in accordance with Rush policies and procedures, and holds others accountable for meeting standards which may be informed by industry best practices, or may be regulatory in nature. The Manager is responsible for assuring a collaborative partnership with the various departments throughout the Hospital in ways that demonstrate support for the organizations mission and vision. The Manager has responsibility and accountability for the efficient and effective administration of the departments of Volunteer Services, Information Center and Transportation. If you have any questions or would like more information, please contact Leoshay Dobbs, program coordinator, or Julia Bassett, system manager.Work Type: Full Time (Total FTE between 0. Willingness to invite a colleague to volunteer in the community.Complete our form, including the waiver.RUSH University Medical Center or RUSH Oak Park Hospital employee.Community health implementation plan campaign.Social determinants of health screenings.Rush Education and Career Hub Experiences.Mental health first aid trainings/facilitation.Food Is Medicine – Veggie Rx (repackaging produce and restocking shelves) – ServSafe certification needed.Food distribution: Distribute food in the community to residents on Chicago’s West Side.A small act of volunteering, especially in these challenging times, can make a world of difference. Short-term volunteering allows employees and students the opportunity, to volunteer in-person within the catchment communities that surround RUSH University Medical Center and RUSH Oak Park Hospital. ![]() Upcoming Short-Term Volunteer Opportunities
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